The Metro has come as a boon for travellers. Apart from providing time-saving and cheap travel to commuters, it is also providing employment opportunities to youngsters. With the inauguration of Metro rail services in Bengaluru and the ongoing construction in Chennai, Pune and Jaipur, the demand for Metro staff and officials is only going to escalate.
In order to generate jobs for youngsters and train them in handling the technicalities of the Metro services, the DMRC Training Institute has tied up with various institutes like St John Ambulance Brigade, British Academy for English language, NIIT, NIS Sparta, Hero Mind et al. The DMRC also used to have a tie-up with IIT-Delhi to a provide PG Diploma programme in Metro Technology and Management to select candidates.
“Metro technology is a fast growing field in India and has great scope as it generates thousands of jobs. We provide multi aspect training in customer service for the customer care centre, ticket counter management etc.
“To manage and satisfy customers is a difficult job as more than 50,000 people travel through metro every day. “So the entire training process includes how to deal with customers to solve their problems and also study each trainee individually as it differs from area to area,” says Ashish Kumar, spokesperson of NIS Sparta.
The eligibility criteria varies from post to post. Basic requirement for any engineering post is BTech or BE, a graduate is preferred for operational or human relation posts and CA/ICWA for a finance post. Candidates who have worked as Indian Railway Service of Electrical Engineers (IRSEE), Indian Railway Traffic service (IRTS), Indian Railway Accounts Service (IRAS), Indian Railway Personnel Service Officers (IRPS) can also apply.
“The DMRC jobs are classified into two categories — technical and non-technical. In technical disciplines, jobs such as executive trainees, station controller or train operator, junior engineers, system analysts are included and in non-technical disciplines, you have office administration, accounts or store assistants, customer relations assistants and maintenance supervisors.
“Vacancies in the DMRC are notified as per requirement. For the past three years, the DMRC has notified 3,280 vacancies for open market recruitment,” DMRC spokesperson Anuj Dayal says.
“The selection process comprises a written test (two papers), personal interview, psychometric test (for the posts in operations wing only) followed by a medical examination in appropriate category as per IRMM (Indian Railway Medical Manual). Candidates have to pass through each stage successfully before being adjudged as suitable for selection,” Dayal adds.
- Executive development programme consists of urban transport, theory of metro planning, and introduction to general and business rules especially for the executive with non-metro background.
- Training for junior executives covers safety and disaster management (SDM).
- Training for station controllers or train operators covers SDM, general rules with modules on rolling stock, signalling system, station management, automated fare collection system (AFC), passenger information display system (PIDS), public address system (PAS), train radio, lift, escalator and on-job-training (OJT) on the train stimulators.
- Refresher training for train operators covers troubleshooting, simulator and various procedure orders.
- Refresher training for station controllers covers SDM, safety procedure orders (SPO) and suppression system.
- Training for Maintenance Supervisors of Signalling covers SDM along with three signalling- ALSTOM, SIEMENS and BOMBARDIER in detail with OJT.
- Training for Maintenance Supervisors of Telecom covers SDM, radio system, networking, telephone, un-interruptible power supply (UPS), switched mode power supply (SMPS), runtime callable wrapper (RCW), CCTV, non power supervisory control and data acquisition (SCADA), central supervisory system and OJT.
- Training for maintenance supervisors of traction and electrical covers SDM, OHE, PSI, SCADA, E&M (Elevated and Underground), lift and escalator and OJT.
- Training for maintenance supervisors of tracks covers SDM, introduction and maintenance of tracks, turnouts and there components, curves, track recording and tolerance, structure gauge and SOD.
- Training for maintenance supervisors of rolling stock covers SDM, OHE, depot procedure, preventive maintenance, vehicle control circuit and OJT.
- Training for maintenance supervisors of rolling stock, signalling, telecom, tracks, traction and electrical involves training as per the department concerned. It covers reviews of various system and component maintenance of their wing.
- Training for maintainers covers SDM and maintenance of various systems and component of their wing.
“The CTC for AM or Manager level posts is Rs 60,000 pm, supervisory level posts is around Rs 40,000-50,000 pm and non-supervisory level posts is around Rs 25,000-40,000 pm,” Dayal adds.
Whenever a requirement arises a note is published in the DMRC website and other newspapers like Employment News.